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TEXAS IT SUPPORT
Steele Hobbs: Computer Cowboy
Say hello to your next IT company. Steele is the branch manager for our local office, right in the heart of Tyler, TX. He comes to us from the gold coast of Australia, making him the coolest member of QeH2.
Steele has a multitude of experience bringing people the correct solutions to their problems. He likes to ensure that his customers feel supported no matter what. When you sign up with Steele, he personifies the Say-Do philosophy of QeH2 and follows up on everything so that you can sleep better at night.
Steele's hobbies include: Video Games, Classy Watches, and spending time with his wife.
The Lone Star Standard in IT Support
Technology with a Texas Handshake.
IT support that is local, loyal, and level-headed.
In a world of automated bots and overseas call centers, we believe IT should be local, loyal, and level-headed. We don't just fix servers; we support the people who run Texas businesses.
Why We’re Different
The "Big Box" IT Approach
❌ Scripted responses and ticket numbers
❌ "One size fits all" cloud solutions
❌ Hours of waiting on hold
❌ Jargon-heavy explanations
The Lone Star Standard
✅ A dedicated technician who knows your name
✅ Custom tech stacks built for your specific workflow
✅ 60-minute response guarantee
✅ Plain-talk solutions and transparent advice
Our Customer-First Philosophy
1.) The "Texas Handshake" Accountability We believe in doing what we say we’re going to do. If a project isn't finished to your satisfaction, we haven't earned our keep. Our "boots on the ground" team is based right here in Texas, ready to be on-site whenever you need us.
2.) Proactive "Fence-Mending" We don't wait for things to break. Our team monitors your systems 24/7/365 to catch glitches before they become "y'all-sized" problems. Think of us as the digital ranch hands keeping your perimeter secure.
3.) Human-to-Human Support When you call, you get a Texan—not a robot. We prioritize empathy and clear communication, ensuring your staff feels empowered by technology rather than frustrated by it.
Our Service Roundup
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Managed IT Services: Full-scale management of your network, devices, and data so you can focus on operations.
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Cybersecurity Defense: Multi-layered protection for "Texas Tough" security against any and all bad actor.
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Cloud Migration: Moving your operations to the cloud without the turbulence or downtime.
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Disaster Recovery: Because even in a storm, your data should stay dry, safe, and accessible.
What Our Partners Say (HOWDY)
"Finally, an IT company that speaks my language. They fixed our network issues in an afternoon and treated my staff like family. Best decision we’ve made for our office."
— J. Miller, Austin-based Logistics Firm
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