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MIAMI IT SUPPORT
Jesus Caseres: Miami Heat
Jesus Caseres is the Director of QeH2 Miami. He works with local business owners who want their technology to be a strength rather than a constant source of stress, risk, or distraction.
His background is rooted in helping organizations use IT in a practical, thoughtful way. That means not only resolving issues when something breaks, but also designing systems that support how a business operates day to day. Security, reliability, and compliance are critical, but so are responsiveness, clarity, and trust.
As a Miami native and business owner, Jesus understands the pace, diversity, and demands of operating in this market. He takes pride in being accessible, proactive, and accountable to the people who trust QeH2 with their systems.
Jesus is Proud to be born and raised in Miami. He enjoys spending time with his family and the people who matter most to him, and loves good food (he'll never say no to a new lunch spot). His passion is his son and backyard grilling with a cigar in hand.
IT Support with Miami Momentum
Local. Responsive. Built to Scale.
In a world of outsourced helpdesks and automated ticket mills, we believe IT should be as dependable as the Freedom Tower and as resilient as the businesses that power Miami. We don’t just fix servers—we support the teams keeping the 305 moving.
Why We’re Different
The “Out-of-Town Helpdesk” Approach
❌ Scripted responses from overseas
❌ “One size fits all” packages
❌ Hours of waiting on hold
❌ Jargon-heavy confusion
The 305 Standard
✅ A technician who knows the difference between Brickell and Kendall
✅ Custom tech stacks built for your industry
✅ 60-minute response guarantee
✅ Plain-talk solutions and transparent advice
Our Customer-First Philosophy
1) The “Freedom Tower” Work Ethic
We stand by our work. Like a landmark that’s weathered decades, we’re steady under pressure. If we say we’re going to do it, we do it. Our local team is ready to be on-site, keeping your business running day and night.
2) Port of Miami Reliability
No shortcuts, no band-aids. We take a “do it right” approach—direct, honest, and built for the long haul. Like PortMiami, we run on planning and consistency: proactive monitoring, clear standards, and systems designed to keep operations moving smoothly—even when things get busy.
3) Hurricane-Season Security
South Florida knows preparedness isn’t optional. We apply that same mindset to your data and uptime—protecting against cyber threats, outages, and disruptions with layered defenses and a recovery plan that’s ready when you need it.
Our Service Lineup
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Managed IT Services: Full-scale management of your network so you can focus on running the business—not chasing tech issues.
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Cybersecurity Defense: Multi-layered protection to keep your data safe from modern attackers, ransomware, and phishing.
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Cloud Migration: Moving your operations to the cloud with a clean plan, minimal disruption, and long-term stability.
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Disaster Recovery: Because in South Florida, readiness isn’t a luxury—it’s part of operating responsibly.
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AI/SEO and WebDev: One-stop shop for boosting business provided by ShellbackSEO.
What Our Partners Say (Dale!)
"We needed an IT company that actually understood what we were talking about, and what they were talking about. Jesus never pretended to know what he was doing, he just did. And that meant the world to us, just to be treated with honesty." - P. Hernandez, Brickell Law Firm
Ready to Secure Your Digital OceanFront?
Stop wrestling with tech and get back to growing your business.
No obligations, just honest pro 305 advice.