top of page

Looking for Local Support?

Lakewood IT SUPPORT

Who Are We

Look No Further

You need someone local, someone you can trust. With QeH2, we'll give you the best Lakewood IT Support you've ever seen. Your IT Problem is NO problem for QeH2. 

 

Services we offer in Lakewood:

Support Suite: This service is designed to replace your current IT staff or IT company with the best Lakewood has to offer. We will manage everything and anything you can throw at us. No more problems. No more lost productivity. No more worry. 

Flat Monthly Billing! No more surprises.

Unlimited Helpdesk 

  • 24x7x365 Access to Helpdesk

  • Live Answer 0700 - 1700

  • After Hours Support Included

  • Onsite / Remote Support Included 

  • 1hr maximum response time 

Monitoring - Unlimited

  • 24x7x365 Oversight of Systems and Computing Devices Health 

  • Automated ticket generation of issues discovered

  • Internet Service Provider Status 

  • Application Updates

  • Operating System Patch and Update Management 

Maintenance - Unlimited 

  • Computing Device Cleanup 

  • Virus Removal (Utilizing in place antivirus) 

  • System Performance Optimization 

  • User Issue Repair 

  • Resolution of Issues Found During Monitoring 

  • Corrective and Preventative Maintenance Included

Equipment Procurement

  • Pricing Based on Equipment for Purchase and Additional Hours Needed 

  • Recommendation of Equipment Based on Industry Standards and Specific Environmental Needs

  • Best of Breed Products to Fit Budget and Need

  •  Purchase of Requested Items 

  • Installation, Setup, and Configuration of Purchased Equipment

  • Project Planning and Execution for Larger Infrastructural Purchases 

Compliance Assistance 

  • Detailed analysis of Customer Compliance

  • Transparency of Documentation 

  • Aide in Developing Processes

  • Aide in Passing Audits

  • Evaluation of IT Environment and Business Practices Against Regulations 

  • Development of Plan to Bring Business into Compliance 


A la cart Offerings in Lakewood: 

  • Backup and Disaster Recovery Solution.

  • Endpoint Detection and Response

  • Monthly Monitoring Service 

  • Pay-As-You-Go Helpdesk and On-site support

  • CyberSecurity Training 

  • Intrusion Detection Service

  • Intrusion Prevention Service

  • Employee Monitoring Solution

  • Equipment Procurement

  • Compliance Assistance

  • Website Development

  • Search Engine Optimization 

  • SD-WAN

  • Monthly Maintenance Support

  • CyberSecurity Assessment

And so much more! Call us today!

bottom of page