Customer Satisfaction is Worth Fighting For

by Alex Repola

Anymore, business owners are watching the way they spend money; that's obvious. When we decide to make a purchase or enlist someones service, our experience is what may make all the difference. Bad experience may mean a complaint call, a bad online review... or two, maybe even lose a customer. A good experience results in much more desirable results. Ongoing business transactions, long-lasting relationships, and word-of-mouth referrals are all be tied to customer satisfaction. Read more...

The Opposite of Say-Do

by Alex Repola

I recently went through the process of planning a wedding, something that is very special and will be remembered by many as one the most important and pivotal times you will ever experience in your lifetime. The dress, the location, the weather, the flowers, the food, the music, and don't forget the cake; weddings are remembered for different reasons by each person. Read more...

What’s Driving Your Company

Which came first, the donkey or the mule? Who drives your company bus, you, your systems, or your employees? Better yet, do you empower your employees or do you cripple them?
I doubt that you think you are crippling your employees but I’m here to tell you that many of the clients I meet with are doing exactly that.  Not purposely of course, in most cases not even knowingly.  How?  Horrible, outdated, poorly constructed technology.  Read more...

Dealing with the F Word

by Eric Pratt

I’m a big fan of Seth Godin.  His books are great, easy to read, easy to comprehend, easy to pick up a concept and run with it.  His inspirational writings have really given me direction and focus with my changing role in our companies.  Mostly he just makes sense.  Read more...

QeH2 Reviews Digeus System Optimizer 8.2 by Digeus, Inc...

by Ian Holt

Digeus System Optimizer is a waste of money from an IT support standpoint. All these functions and capabilities are covered by free software from Microsoft (Windows Sysinternals). Granted, Digeus simplifies the interface, but in some cases either doesn't warn of the sever implications of changes being Read more...

QeH2 Interviews Local Partner Seogon Technologies

by Alex Repola

Up until just a few years ago, very few people knew what Search Engine Optimization (SEO) was. Up until even a year ago, people that had heard of SEO didn’t even know what it meant. Seogon Technologies, a Denver SEO and Internet marketing company, has spent the last year changing the way businesses reach out to prospective clients through the World Wide Web. Read more...

How Your Denver Business Can Benefit From Computer Supp...

Computers and technology are the infrastructure that runs today's businesses. This is not just true for the large to mid-sized corporations; even small businesses rely on computers to operate in today's world. And wherever there are computers, there are sure to be computer related technical problems. Virus attacks, network failures, and system crashes can be common threats to the operations of everyday business.

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