Is your network secure for processing credit cards?

If your business accepts payment in the form of a credit card, your business could be at risk!

What?  Waitaminute.  Of course my business accepts credit cards.  Who pays with cash or check these days?  But what do you mean, my ‘business could be at risk?’

It’s called ‘PCI Compliance.’ If that phrase is vague or altogether absent from your nomenclature, I’ll break it down to a 10,000-foot view for you.  Many of you readers may know exactly what I’m talking about, but for those of you that don’t…

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The solution to computer outage nightmares!

It’s down again and you are losing productivity every minute that computer is not operable. Of course when you call your normal IT services company in Denver, they have every excuse in the book and can’t get to you until late tomorrow afternoon. That’s all you need today…you have that big project in the works and the system is down. Again!! Not to mention that you are losing money by the minute in employee productivity.

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Still Throwing Money at Old Technology?

By Alex Repola

Businesses and IT support specialists are notorious for continuously shoving money into old and outdated technologies. I believe that the real problem is that the saying "If it ain't broke, don't fix it" has been passed down generation by generation.

What business owners everywhere aren't realizing is that putting a band aid on a machine that you rely on to assist in running your business is a horrible idea. We all know what happens after a few days, the band aid falls off and we are stuck searching for another band aid that sticks better or we say screw it, I'll work through the pain. This is no way to run a business, and eventually it will hurt your organization.

QeH2 has taken a century of IT support and business experience and built a model completely different than anything in the greater-Denver area. Read more...

Customer Satisfaction is Worth Fighting For

by Alex Repola

Anymore, business owners are watching the way they spend money; that's obvious. When we decide to make a purchase or enlist someones service, our experience is what may make all the difference. Bad experience may mean a complaint call, a bad online review... or two, maybe even lose a customer. A good experience results in much more desirable results. Ongoing business transactions, long-lasting relationships, and word-of-mouth referrals are all be tied to customer satisfaction. Read more...

IT Support vs. Tires

by Alex Repola

I recently went through the process of selecting tires for my '05 Outback but caught myself shopping the tire company itself instead of for the cheapest tires. Of course, I hopped online to find local tire shops here in Castle Rock for a set of inexpensive tires. I had a budget and I wanted to sick to, a very tight schedule to work around, and a level of service I expected Read more...

QeH2 Interviews Local Partner Seogon Technologies

by Alex Repola

Up until just a few years ago, very few people knew what Search Engine Optimization (SEO) was. Up until even a year ago, people that had heard of SEO didn’t even know what it meant. Seogon Technologies, a Denver SEO and Internet marketing company, has spent the last year changing the way businesses reach out to prospective clients through the World Wide Web. Read more...

How Your Denver Business Can Benefit From Computer Supp...

Computers and technology are the infrastructure that runs today's businesses. This is not just true for the large to mid-sized corporations; even small businesses rely on computers to operate in today's world. And wherever there are computers, there are sure to be computer related technical problems. Virus attacks, network failures, and system crashes can be common threats to the operations of everyday business.

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